BCS-055: Business Communication
IGNOU Study Material in pdf
Download free pdf files of BCS-055 from eGyankosh. Covers all units of all blocks.
BLOCK 1: Business Social Skills and the Recruitment Process
Unit 1 : Greetings & Introduction Greetings and Small talk
Unit 2 : Company Profiles/Jobs and Responsibilities Business Organisations, Jobs and Responsibilities
Unit 3 : Getting Ready for the Job Market and Organising a Portfolio Preparing a Portfolio.
Unit 4 : Responding to Advertisements Writing a CV/Resume, Covering Letter, Accepting & Declining Job Offers.
BLOCK 2: Interviews
Unit 1 : Preparing for Interviews Preparing for Interviews,
Unit 2 : Facing Interviews How to face interviews, Star Structure
Unit 3 : Phone and Walk-in-Interviews How to face Phone Interviews
Unit 4 : Group Discussions Essential requirements for GD, How are GD different from Conversation and Debates.
BLOCK 3: Business Writing
Unit 1 : Features of Written & Oral Communication Making a choice, In Company Communication: notices, notes, messages, memos, emails etc.
Unit 2 : External Communication Types of Letters, faxes, emails, Conventions & Practices.
Unit 3 : Writing Reports Types of reports Informative & analytical, Contents & Structures.
Unit 4 : Writing Proposals Basic Features, Types of proposals 50
BLOCK 4 : Cross Cultural Communication
Unit 1 : Communication Across Cultures Culture in Business Communication, Cultural Aspects of behavior at meetings in the US, Cultural Profile of India
Unit 2 : Business Travel Preparation for business travel, International travel, do�s and don�t of business travel, how to avoid travel related problems, travel itineraries, making arrangements
Unit 3 : Business Events What are business events, the importance of business events, planning for business events, vocabulary associated with business events, polite expressions, writing an e-mail to expo organizers