MS-21: Social Processes and Behavioural Issues

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Syllabus

Block 1: SOCIAL PROCESSES AND ISSUES

Unit 01 Indian Environment: The Changing Scenario

Unit 02 Social Issues and Organizational Relevance

Unit 03 Organisational Values and Work Ethics

Block 2: INTRA PERSONAL PROCESSES

Unit 04 Understanding Human Behaviour

Unit 05 Perception

Unit 06 Learning

Unit 07 Motivation

Unit 08 Human Emotions at Work

Block 3: INTERPERSONAL PROCESSES

Unit 09 Interpersonal Issues, Communication and Conflict

Unit 10 Counselling Processes

Unit 11 Behavioural Modification

Unit 12 Persuasion

Block 4: GROUP AND INTER-GROUP PROCESSES

Unit 13 Group Formation and Group Processes

Unit 14 Group Dynamics

Unit 15 Leading and Building Teams

Unit 16 Conflict Resolution

Block 5: ORGANISATIONAL PROCESSES

Unit 17 Power Dynamics

Unit 18 Political Processes

Unit 19 Learning Organisations

Unit 20 Cross Cultural Issues

Unit 21 Organisational Culture